Call Toll Free: 1-800-443-0992       Tool Free Fax: 1-888-RCT-TOOL       Address: 595 New York Ave, P.O. BOX 497. Lyndhurst, NJ 07071

45 years of quality saw grinding!

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Customer Service

  • Shipping & Delivery

    At Ridge Carbide, we offer a number shipping options. Simply select the appropriate shipping option during checkout.

    Domestic US
    • UPS GROUND - 1-5 Business Days
    • UPS 3 DAY SELECT - 3 Business Days
    • UPS SECOND DAY AIR - 2 Business Days
    • UPS NEXT DAY AIR - Next Business Day
    • USPS Priority Mail - 1-3 Business Days
  • Privacy & Security

    Please review our Privacy Policy which also governs your visit to RidgeCarbideTool.com, to understand our practices.

  • Returns & Replacements

    We stand by the quality of our products and we want our customers to be 100% satisfied with their purchases. If for some reason, you are not satisfied with your purchase, we will promptly issue a refund to your credit card according to the return policy stated herein.

    We do not offer exchanges. If you would like to select a different item, you must return the original item for a refund, and then purchase another item. Please note there is 15% restocking fee on all returns.

    Please follow these guidelines to be eligible for a refund:
    • Products must have been purchased directly from ridgecarbidetool.com
    • Products must be returned within 30 days of ship date (To insure that your returns remain eligible for a refund, please have the original package return postmark included in the return before the 30-day return period expires).
    • Please include a copy of your receipt and your reason for returning the product(s).
    • We cannot accept returns on overly used products.
    • Original shipping and handling charges are non-refundable.
    • Shipping costs on returns are at customers expense.
    • For return authorization please call 1(201) 438-8778
    Please ship returns to us at:

    Ridge Carbide Tool Co.
    Attn: Returns
    595 New York Ave, P.O. BOX 497
    Lyndhurst NJ, 07071

  • Ordering

    We accept all major credit cards Visa, Discover, Master Card, and American Express. All payments get processed through Authorize.net and processed behind a 256 bit SSL from GoDaddy for your security. We also do not store your credit card information.

  • Pricing & Promotions

    Prices are subject to change on a daily basis. You can take part in our promotions by signing up for our newsletter.